EVERYONE BENEFITS WITH CRUSHBANK
WHEN YOUR EMPLOYEES ARE HAPPY… YOUR CUSTOMERS ARE TOO
We level out learning curves and simplify the onboarding process from your employees’ first day on the job. This increases productivity, confidence and job satisfaction leading to a less stressful, more efficient & highly motivated work environment!
CrushBank instantaneously provides multiple solutions for each question, ranked by the probability of success. Reducing or eliminating failure!
The power of IBM Watson makes it possible for CrushBank and your employees to learn from each other based on every support ticket, so when a similar problem arises… the solution is apparent! This creates a faster time to resolution so that the end-user can get back to work more quickly than before.
SIMPLIFIED TRAINING… REDUCED TURNOVER AND NO KNOWLEDGE LOST
Your help-desk engineers struggle to keep up with information that continues to grow exponentially. With CrushBank, every user is a top performer.
CrushBank reduces the daily stress that leads to high turnover and lost in-house knowledge. The day you deploy CrushBank in your organization it becomes the most knowledgeable resource for your help-desk. Giving all your engineers access to that power to ask questions and get recommendations reduces training time and immediately makes them a highly contributing member of the team.
We scale knowledge, experience and intuition that only a few long term employees once understood. Instead of a single expert or group, Crush Bank’s knowledge is available to everyone across the organization. CrushBank can learn every application you support including your existing line-of-business applications!
Employees using CrushBank report a higher level of learning and job satisfaction!
• Eases learning curve and on-boarding process • Creates higher job satisfaction and more confidence
• Improves job performance and success rate • Makes every user a top performer
• Reduces daily stress leading to turn-over or • Teaches and trains while servicing your help-desk loss of in-house knowledge
• Allows new employees to make an impact faster • Increases productivity
REDUCE COST… INCREASE PRODUCTIVITY
CrushBank can improve your return-on-investment (ROI) from the day you first implement it. Its easy learning curve reduces training costs and turnover, error rates, institutional knowledge management costs, and reliance on expensive subject matter experts. Its ease-of-use also means your engineers will close more help tickets per day, provide better solutions in less time and enhance the work of everyone they assist.
PRODUCT ROI BENEFITS
• Reduces training and turnover costs • Increases productivity levels
• Reduces error rates • Increases customer satisfaction
• Reduces institutional knowledge management costs • Improves learning curves
• Relies less on expensive subject matter experts
No longer do you need to count on the one engineer that has some highly specialized knowledge, or worry about your intellectual property walking out the door. CrushBank is always on the job, always learning, and will never leave you in a lurch. The more you train it, the smarter it gets, and that in turn makes your whole organization more successful.