CONNECTING YOUR KNOWLEDGE DATABASE

Puzzle

INSTITUTIONAL KNOWLEDGE

TECHNOLOGICAL INFORMATION AT YOUR FINGERTIPS

CrushBank is preloaded with a wide-array of technical manuals and documentation to provide faster access to common questions and scenarios your engineers deal with every day. With CrushBank, your team is just a few keystrokes away from technical manuals, textbooks, product releases, blogs, spec sheets, white papers, case studies and more. Like a full-time employee, CrushBank learns more every day it’s on the job, continually learning in order to keep your engineers and support personnel current with the latest information.

SUPPORTED CONTENT

CrushBank has built-in support for a wide range of the documents you use today to store critical configuration, process and procedure information. Our custom software agent makes it as simple as entering a file directory in the user interface and all your files are ingested, dissected and used for training and learning.

File types currently supported in the application:
Microsoft Word, Excel, and OneNote All HTML files Adobe PDF

CrushBank will also pull these types documents from your ConnectWise database as part of our customer integration with ConnectWise.

YOUR CUSTOM DATA

INSIGHT NEVER BEFORE POSSIBLE

CrushBank is most effective when it is loaded with your company’s custom knowledge, documentation, account information, and historic issues.
In an instant, CrushBank allows you to cross reference industry knowledge with your custom data. This gives your team the ability to interpret and identify unique connections and external solutions never before possible.

SEAMLESS INTEGRATION (API)

SEAMLESS INTEGRATION WITH OTHER SOFTWARE

CrushBank offers seamless integration with other MSP/IT Help-Desk software. You have spent years building a knowledge architecture to track and support customers, CrushBank leverages that knowledge with a simple API integration.