CrushBank Careers

CrushBank is an award-winning AI data platform that speeds access to company information through a client-specific private data lake (DLH). Built on business-grade AI, CrushBank turns your organization's data into actionable intelligence for IT, finance, executives, and beyond. While CrushBank was built for and remains focused on MSPs and IT departments, the platform is flexible enough to help any team ingest and make sense of their data — increasing productivity, improving data quality, and helping employees perform at their best.

Product Manager

Location: Hicksville, NY (Remote available)
Department: Product
Reports to: CTO

About the Role

CrushBank is looking for a Product Manager to help shape the future of our AI-driven IT support platform. You'll work closely with development, sales, and customer success teams to define product strategy, prioritize the roadmap for the development team to deliver outcomes for our clients.

What You'll Do

  • Own the product roadmap for one or more CrushBank product lines, translating customer needs and market trends into clear requirements
  • Partner with development to plan sprints, define acceptance criteria, and ensure timely delivery of high-quality releases
  • Conduct customer and prospect interviews to validate feature ideas and uncover unmet needs
  • Analyze product usage data to identify opportunities for improvement and growth
  • Collaborate with marketing and sales on positioning, messaging, and go-to-market plans for new releases
  • Write clear specs, user stories, and documentation to align cross-functional teams
  • Monitor competitive landscape and industry trends in AI, IT support, and MSP tooling
  • Understand infrastructure/utility costs associated with product features and help keep development within budget

What You'll Bring

  • 3+ years of experience in product management, preferably in B2B SaaS
  • Strong analytical skills with the ability to turn data into actionable product decisions
  • Excellent written and verbal communication skills
  • Experience working with development teams in an agile environment
  • Familiarity with AI/ML-powered products, IT service management (ITSM), or enterprise environments
  • A bias toward action, curiosity, and comfort operating in a fast-paced startup environment

Why CrushBank

Join a growing company at the intersection of AI and corporate data, where your work directly impacts how thousands of end users perform every day. We offer competitive compensation, health benefits, and the opportunity to make a real mark on our product direction.

CrushBank is an award-winning AI data platform that speeds access to company information through a client-specific private data lake (DLH). Built on business-grade AI, CrushBank turns your organization's data into actionable intelligence for IT, finance, executives, and beyond. While CrushBank was built for and remains focused on MSPs and IT departments, the platform is flexible enough to help any team ingest and make sense of their data — increasing productivity, improving data quality, and helping employees perform at their best.

Business Development Representative (BDR)

Location: Hicksville, NY (Remote available)
Department: Sales
Reports to: CRO

About the Role

CrushBank is seeking a motivated Business Development Representative to generate and qualify new business opportunities. You'll be the first point of contact for many prospective customers, introducing them to how CrushBank's AI platform transforms IT support for MSPs and/or enterprise companies.

What You'll Do

  • Prospect and generate qualified leads through outbound calls, emails, LinkedIn, and other channels
  • Qualify inbound leads generated by marketing campaigns and events
  • Research target accounts and identify key decision-makers within MSPs and enterprise organizations
  • Schedule discovery calls and product demos for Account Executives
  • Maintain accurate and up-to-date records in the CRM
  • Consistently meet or exceed monthly and quarterly pipeline generation targets
  • Collaborate with marketing and sales leadership to refine messaging and outreach strategy

What You'll Bring

  • 1+ years of experience in sales development, business development, or a related role (SaaS or IT industry experience a plus)
  • Strong communication skills and a natural curiosity about customer needs
  • Comfort with high-volume outbound prospecting and objection handling
  • Experience with CRM and sales engagement tools (e.g., HubSpot, Salesforce, Outreach) preferred
  • Self-motivated, coachable, and driven to hit targets
  • Interest in AI and technology's role in transforming IT support

Why CrushBank

This is a great opportunity to build a career in tech sales at a company solving a real problem for MSPs and IT teams. We offer a supportive team environment, a clear path for career growth into Account Executive roles, and competitive base + commission compensation.

CrushBank is an award-winning AI data platform that speeds access to company information through a client-specific private data lake (DLH). Built on business-grade AI, CrushBank turns your organization's data into actionable intelligence for IT, finance, executives, and beyond. While CrushBank was built for and remains focused on MSPs and IT departments, the platform is flexible enough to help any team ingest and make sense of their data — increasing productivity, improving data quality, and helping employees perform at their best.

Outside Sales Representative

Location: Field-based / Territory role (travel might be required)
Department: Sales
Reports to: CRO

About the Role

CrushBank is looking for an Outside Sales Representative to build relationships with MSPs and enterprise organizations in the field. You'll meet prospects and customers in person — at their offices, industry events, and conferences — to demonstrate the value of CrushBank's AI-powered IT support platform and close new business.

What You'll Do

  • Develop and manage a territory of prospective MSP and enterprise accounts through in-person meetings, virtual meetings, site visits, and industry events
  • Build and maintain a strong pipeline of qualified opportunities from prospecting through close
  • Deliver compelling in-person and virtual product presentations and demos tailored to customer needs
  • Negotiate contracts and pricing in collaboration with sales leadership
  • Represent CrushBank at trade shows, conferences, and partner events
  • Work closely with BDRs, marketing, and customer success to ensure a smooth handoff from prospect to customer
  • Maintain accurate forecasting and pipeline reporting in the CRM

What You'll Bring

  • 3+ years of outside/field sales experience, ideally selling into MSPs, IT service providers, or enterprise IT departments
  • Proven track record of meeting or exceeding sales quotas
  • Willingness and ability to travel regularly within an assigned territory
  • Strong presentation, negotiation, and relationship-building skills
  • Experience with CRM tools (e.g., HubSpot, Salesforce) for pipeline management
  • Self-starter who thrives working independently in the field

Why CrushBank

Take ownership of your own territory and be rewarded directly for your results. CrushBank offers a competitive base salary plus uncapped commission, travel support, and the chance to sell a genuinely differentiated AI product into a growing market.