By Jamie Bsales Keypoint Intelligence Necessity is the mother of invention. And if there were ever a problem in search of a solution, the ongoing IT staffing shortage is it. In-depth interviews conducted with CIOs and IT Directors for our recent research study, The Managed IT Services Opportunity, revealed that these
Attendees of the IT Nation event can look forward to seeing new features and services on the platform, which adds Artificial Intelligence capabilities to their existing systems.
Expansion of embeddable AI software portfolio can help companies address AI skills gap, lack of resources and development costs of bringing AI-powered applications to market
‘The most important piece is continuing to drive new features into the platform at a higher pace,’ says Brian Mullaney, chief revenue officer for Crushbank. ‘It’s a strategic goal of driving Crushbank to our customers a little bit more, and that‘s fast coming.’
Syosset, NY – July 12, 2022— CrushBank, developers of an artificial intelligence (AI) solution purpose-built for IT support, today announces that Arthur Ventures has invested $5.5M in a Series A round that closed in June 2022. ConnectWise Co-founder David Bellini, a prior investor, joined Arthur Ventures in this round with a vote of confidence for CrushBank’s strategic direction.
Syosset, NY – August 27, 2021 — CrushBank, developers of an artificial intelligence (AI) solution purpose-built for the IT help desk, today announced that its automated product Resolve, which is powered by IBM Watson, has been named as one of the 18 hottest vendor products and services featured during The Channel Company’s XChange+ 2021, a leading industry event for MSPs and channel partners.
A.I., as journalists understand it, is dead. And I could not be happier. The New York Times, the Wall Street Journal have each written its obituary within the last couple months. The NYTimes called IBM Watson a “sobering example of the pitfalls of technological hype and hubris around A.I.” Of
Syosset, NY – August 27, 2021 — CrushBank, developers of an artificial intelligence (AI) solution purpose-built for the IT help desk, today announced that its automated product Resolve, which is powered by IBM Watson, has been named as one of the 18 hottest vendor products and services featured during The Channel Company’s XChange+ 2021, a leading industry event for MSPs and channel partners.
Resolve, powered by IBM Watson, works inside ConnectWise Manage to Automate the support experience Syosset, NY – June 24, 2021— CrushBank, developers of an artificial intelligence solution purpose-built to provide answers used in IT support, today announced that its Resolve module has eliminated one of the cornerstones of the
CTO David Tan demonstrates the power of operating our fully integrated CrushBank solution inside ConnectWise. The link to the recording is below. Access the recording In a rapid-fire work environment, it pays for support engineers to be three steps ahead of the next question, the next ticket entry and
Born from the frustration over inefficiencies in operating a managed IT service business, CrushBank is the first IT Help-Desk application built on Watson, the breakthrough cognitive technology developed by IBM seeking to forever change the way we resolve IT issues.
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