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April 30, 2024

Insights from Charles IT’s success in automatically classifying tickets with CrushBank AI and using the results in MSPCFO’s dashboards

Watch the webinar recording below to gain exclusive insights from Charles IT, an MSP based in Middletown, CT, who successfully tackled their ticket classification challenge with the […]
February 28, 2024

Lessons for MSPs from Google’s Cautionary Tale

As Google grappled with significant challenges related to its AI service, Gemini, the tech world gained crucial insights into the complexities of AI development—offering lessons for tech giants, MSPs, and the broader community regarding innovation, project management, and ethical considerations.