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CrushBank has worked with many large acquirers in the Managed Service Provider (MSP) space, helping them maximize the downstream value of their acquisitions.

Governments and organizations worldwide are debating how to regulate AI to ensure it is used responsibly.

CrushBank’s SmartClassifier is designed to take the burden of manual classification off technicians’ shoulders, streamlining operations and allowing IT support teams to focus on solving issues rather than sorting them.

Fast forward to today, with new generative AI models flooding the market, our decision to stick with watsonx has only been reinforced.

In the constantly changing world of IT services, legacy and end-of-life systems frequently contain a wealth of valuable information essential for client support.

In today's data-driven world, the ability to seamlessly integrate, manage, and utilize vast amounts of information is a game-changer for businesses.

In the fast-paced world of IT support, efficiency is key. The ability to quickly and accurately categorize service tickets can make or break the effectiveness of your team.

The IT services industry faces unique challenges, from high frontline turnover rates to the rising costs of salaries.

A significant challenge for businesses currently is the overwhelming amount of unsearchable data.