Carla Higham

CrushBank Receives $5.5 Million in Series A Funding from Arthur Ventures

Syosset, NY – July 12, 2022— CrushBank, developers of an artificial intelligence (AI) solution purpose-built for IT support, today announces that Arthur Ventures has invested $5.5M in a Series A round that closed in June 2022. ConnectWise Co-founder David Bellini, a prior investor, joined Arthur Ventures in this round with a vote of confidence for CrushBank’s strategic direction.

CrushBank’s IT Nation Break-Out: MSPs Can Find “Abundance of Efficiency” In ‘Unsearchable’ Data

Syosset, NY – August 27, 2021 — CrushBank, developers of an artificial intelligence (AI) solution purpose-built for the IT help desk, today announced that its automated product Resolve, which is powered by IBM Watson, has been named as one of the 18 hottest vendor products and services featured during The Channel Company’s XChange+ 2021, a leading industry event for MSPs and channel partners.

CrushBank Resolve Named One Of The Hottest IT Products For MSPs

Syosset, NY – August 27, 2021 — CrushBank, developers of an artificial intelligence (AI) solution purpose-built for the IT help desk, today announced that its automated product Resolve, which is powered by IBM Watson, has been named as one of the 18 hottest vendor products and services featured during The Channel Company’s XChange+ 2021, a leading industry event for MSPs and channel partners.

CrushBank Builds Automation Into ConnectWise Manage To Deliver Instant, Curated Answers To Tickets

Resolve, powered by IBM Watson, works inside ConnectWise Manage to Automate the support experience   Syosset, NY – June 24, 2021— CrushBank, developers of an artificial intelligence solution purpose-built to provide answers used in IT support, today announced that its Resolve module has eliminated one of the cornerstones of the help desk – searching for …

CrushBank Builds Automation Into ConnectWise Manage To Deliver Instant, Curated Answers To Tickets Read More »

From CRN To CrushBank

After 20 years, thousands of news stories, and more nights spent shivering at house fires and police tape than I’d like to recall, I decided that people have probably heard enough from me, so I am hanging up my notebook.

Gain Insight from 10 million IT Support Tickets – Insight Webinar, January 20 at 1:00 pm EST

Join us to discuss the value of CrushBank Insight and help your MSP gain meaningful historical insights backed by actual data. CrushBank Insight makes information interactive, unlocking its value and driving organizational efficiency and performance improvement. This is an event you don’t want to miss! CrushBank Insight – AI Analytics Webinar Date: January 20, 2021 …

Gain Insight from 10 million IT Support Tickets – Insight Webinar, January 20 at 1:00 pm EST Read More »

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