Carla Higham
June 24, 2021
Resolve, powered by IBM Watson, works inside ConnectWise Manage to Automate the support experience Syosset, NY – June 24, 2021— CrushBank, developers of an artificial […]
March 17, 2021
After 20 years, thousands of news stories, and more nights spent shivering at house fires and police tape than I'd like to recall, I decided that people have probably heard enough from me, so I am hanging up my notebook.
February 18, 2021
For many years while I was actively involved in managing the daily activities of a large group of support engineers at a MSP help desk, we […]
January 14, 2021
Join us to discuss the value of CrushBank Insight and help your MSP gain meaningful historical insights backed by actual data. CrushBank Insight makes information interactive, […]
December 17, 2020
We are currently in the middle of some of the most impressive healthcare accomplishments in the history of mankind. By now I’m sure everyone is acutely […]
December 15, 2020
IBM Case Study as appeared on IBM.com Founded to tackle the growing problem of help desk staff inefficiency and overwork, CrushBank developed a solution that taps […]
December 10, 2020
At an upcoming webinar, one of The 20’s principals will detail how CrushBank has helped The 20 accelerate support ticket resolution up to 40%. […]
December 7, 2020
When we launched CrushBank, an artificial intelligence (AI) solution purpose-designed to provide answers used in IT support, we were certain it could transform how support teams […]
