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The AI Platform for IT Support
CrushBank is one of the first IT Help-Desk applications to be built on Watson, the breakthrough cognitive technology developed by IBM. Watson uses “cognition”, the process of acquiring knowledge, to think, learn and inform decisions the same way your engineers and technical support team do. With Watson, CrushBank lets your help desk staff resolve technical issues faster than they do right now, enhancing the work of everyone they assist.
Make every engineer your best engineer.
A FULLY INTEGRATED PRODUCT
CrushBank is one of the first companies to harness the immense cognitive computing power of IBM Watson, allowing you to solve your most complex technical support questions in seconds. With Watson, CrushBank can help your employees enhance, scale and accelerate their knowledge faster than ever before possible.
SOLUTIONS
Internal Help Desks
Your internal team has one simple responsibility… to keep your organization up and running with speed, accuracy and a smile.
Managed Service Providers
CrushBank at its core was created to support the complexities and nuances of multi-client support environments within a fast paced industry.
Enterprises
Combining the ability to leverage pre-loaded industry standard content, your internal knowledge base, and documentation from any homegrown or line-of-business application makes this solution the foundation for your support staff.
CRUSHBANK BENEFITS
Increased employee satisfaction. Happier users and customers. Less training and turnover. Immediate ROI.
CUSTOMER SATISFACTION
- Increases productivity
- Allows for faster resolutions
- Grows more confidence with time
- Happier Users
SIMPLIFIED TRAINING
- Eases learning curve and on-boarding process
- Makes every user a top performer
- Teaches and trains while servicing
HIGHER ROI
- Reduces training and turnover costs
- Reduces error rates
- Reduces institutional knowledge management costs
EMPLOYEE ADVANTAGES
- Reduces daily stress
- Allows new employees to make an impact, faster
- Creates higher job satisfaction & increases confidence
SUPPORT
We provide full documentation, integration of in-house data and all necessary support for CrushBank. The result is the most optimal solution for you and your company. Find out more about how CrushBank can support your team’s needs.
FREE DEMO
Seeing is believing. Sign up today for a one-on-one demonstration of CrushBank’s speed and power!
