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The AI Platform for IT Support
CrushBank is the most powerful tool you can put in the hands of your IT Support teams. By ingesting all the content you have in different silos of your organization, combining it with a huge collection of general IT Support information, and leveraging the cognitive power of IBM Watson, CrushBank becomes the platform you can use to find answers quicker and easier, and optimize all aspects of your support delivery. Plus, CrushBank helps uncover insights into your data that have never before been possible without hours and hours of manual effort. All in one really easy to implement and maintain platform.
Make every engineer your best engineer.
A FULLY INTEGRATED PRODUCT
CrushBank is one of the first companies to harness the immense cognitive computing power of IBM Watson, allowing you to solve your most complex technical support questions in seconds. With Watson, CrushBank can help your employees enhance, scale and accelerate their knowledge faster than ever before possible.
SOLUTIONS
Internal Help Desks
Your internal team has one simple responsibility… to keep your organization up and running with speed, accuracy and a smile.
Managed Service Providers
CrushBank at its core was created to support the complexities and nuances of multi-client support environments within a fast paced industry.
Enterprises
Combining the ability to leverage pre-loaded industry standard content, your internal knowledge base, and documentation from any homegrown or line-of-business application makes this solution the foundation for your support staff.
CRUSHBANK BENEFITS
Increased employee satisfaction. Happier users and customers. Less training and turnover. Immediate ROI.
CUSTOMER SATISFACTION
- Increases productivity
- Allows for faster resolutions
- Grows more confidence with time
- Happier Users
SIMPLIFIED TRAINING
- Eases learning curve and on-boarding process
- Makes every user a top performer
- Teaches and trains while servicing
HIGHER ROI
- Reduces training and turnover costs
- Reduces error rates
- Reduces institutional knowledge management costs
EMPLOYEE ADVANTAGES
- Reduces daily stress
- Allows new employees to make an impact, faster
- Creates higher job satisfaction & increases confidence
SUPPORT
CrushBank setup and use is incredibly easy and fast. If you have any questions about the on-boarding or maintenance of CrushBank, please reach out to us today!
FREE DEMO
Seeing is believing. Sign up today for a one-on-one demonstration of CrushBank’s speed and power!
