Utilization of AI and Machine Learning in Biology and the Fight Against COVID-19

We are currently in the middle of some of the most impressive healthcare accomplishments in the history of mankind. By now I’m sure everyone is acutely aware of how quickly a COVID-19 vaccine has been produced as compared to historical … Read More

CrushBank Technology LLC – Using AI to transform IT help desk support

IBM Case Study as appeared on IBM.com Founded to tackle the growing problem of help desk staff inefficiency and overwork, CrushBank developed a solution that taps into the machine learning power of the IBM Watson® Discovery platform and uses AI … Read More

CrushBank Helps IT Consortium The 20 Dramatically Accelerate Support Ticket Resolution With Its AI-Powered IT Help Desk Solution

At an upcoming webinar, one of The 20’s principals will detail how CrushBank has helped The 20 accelerate support ticket resolution up to 40%.     Syosset, NY – December 10, 2020 – CrushBank, developer of an IT Help-Desk application … Read More

See CrushBank in Action – December 16 at 1:00 pm – Join Our Webinar with The 20

When we launched CrushBank, an artificial intelligence (AI) solution purpose-designed to provide answers used in IT support, we were certain it could transform how support teams operated. Powered by IBM Watson, CrushBank was so revolutionary that it quickly began changing … Read More