
Should MSPs use an LLM or Machine Learning for Classifying Support Tickets?
Correctly classifying tickets is crucial for Managed Service Providers (MSPs) ...

MSPs drive revenue with AI as a Service from CrushBank
As the landscape of Managed Services Providers (MSPs) grows more competitive, standing out with innovative offerings has become essential ...

Top 5 Ways AI Can Reduce IT Ticket Resolution Time
As organizations become increasingly reliant on technology, the pressure on IT teams to resolve tickets quickly and efficiently grows. However, ...

How can lawyers use AI to help them work?
The legal sector, with its demand for precise, timely information, stands to benefit immensely from AI-driven solutions tailored for its ...

Enhance Data Quality with a Custom Data Framework for Your Organization
An AI-driven platform like CrushBank can transform data management for Managed Service Providers (MSPs) by streamlining data access, enhancing data ...

Seamlessly Resolve Multiple ITSM Instances During M&A with CrushBank
CrushBank’s AI-powered knowledge management platform streamlines M&A transitions by consolidating multiple ITSM instances into a unified data lake, preserving essential ...

How Can AI-Driven Automations Help MSPs?
CrushBank partners with clients to provide a platform that accelerates data retrieval and empowers businesses to build AI-driven automations tailored ...

CrushBank and Novatech: Leveraging Data to Solve Customer Problems Faster
CrushBank’s AI-powered solutions help MSPs like Novatech manage IT support data more efficiently—enabling faster, seamless customer service and reducing service ...

Add AI To HaloPSA and HaloITSM And Get More Power
Discover how CrushBank's native integration with HaloPSA and HaloITSM enhances IT support for Managed Service Providers by accelerating data retrieval, ...

Want a System That Remembers What You Don’t and Finds Want You Can’t?
Explore how MSPs can transform their entire ticket history into a powerful AI model that accurately classifies incoming tickets, identifies ...

How CrushBank Enhances Services For MSPs Using ConnectWise
Discover how CrushBank's AI-powered solutions enhance ConnectWise for Managed Services Providers, offering seamless integration to improve workflows, ticket management, and ...

Your New BFF in Chat – Now With Added Ticket Search!
CrushBank is excited to introduce a new ticket search capability in CrushBank Neuro that streamlines IT support by allowing teams ...