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Published by daniel at April 7, 2025
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  • Use Case
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    Use Case

    SmartArchive

    Get long-term access to critical information needed for client support from legacy or end of life systems

    CrushBank’s innovative SmartArchive system streamlines the preservation of valuable IT support information from legacy systems

    SmartArchive is initialized with a one-time ingestion into a private data lake of critical support data, including tickets, configuration details, and other relevant service documents. The entire store of information then becomes completely searchable.

    SmartArchive

    SmartArchive is initialized with a one-time ingestion into a private data lake of critical support data, including:

    • Tickets
    • Configuration details
    • Other relevant service documents

    The entire store of information then becomes completely searchable.

    Cost Saving

    Eliminating the need for costly licensing fees associated with old systems, SmartArchive provides significant cost savings. The service is scalable, with costs tailored according to the volume of items ingested, making it a cost-effective solution for businesses of all sizes seeking to safeguard their IT support records efficiently.

    A one-time ingestion charge will be custom quoted depending on the source system.

    An unlimited number of users can access the information through the search interface

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    SmartArchive

    CrushBank is an award-winning AI system designed to speed access to company and IT support information through a client-specific private data lake.  Built with business-grade AI from IBM watsonx, CrushBank dramatically cuts the time spent searching for answers.  Managed Service Providers (MSPs) and corporate service desks benefit from reduced escalations and enhanced data quality.  Additionally, business users can get the answers they need quickly, and new employees get up to speed faster.  All facilitated by CrushBank’s robust capabilities.

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