CrushBank News

As someone who has spent his whole career involved in tech companies, I’ve definitely developed a natural curiosity. I love when things that seem like magic actually work as promised, but the feeling of satisfaction is quickly replaced by a thirst to understand the how and why. This has never

After 20 years, thousands of news stories, and more nights spent shivering at house fires and police tape than I’d like to recall, I decided that people have probably heard enough from me, so I am hanging up my notebook.

For many years while I was actively involved in managing the daily activities of a large group of support engineers at a MSP help desk, we had a saying, “If it’s not in ConnectWise, it doesn’t exist.” ConnectWise was our ITSM platform of choice. Regardless of your preferred software platform,

We are currently in the middle of some of the most impressive healthcare accomplishments in the history of mankind. By now I’m sure everyone is acutely aware of how quickly a COVID-19 vaccine has been produced as compared to historical norms. I’m sure you’re also aware of how scientists and

IBM Case Study as appeared on IBM.com Founded to tackle the growing problem of help desk staff inefficiency and overwork, CrushBank developed a solution that taps into the machine learning power of the IBM Watson® Discovery platform and uses AI to interpret unstructured data. The solution then presents it to