CrushBank News

Mining the Value in Notes and Time Entries

For many years while I was actively involved in managing the daily activities of a large group of support engineers at a MSP help desk, we had a saying, “If it’s not in ConnectWise, it doesn’t exist.” ConnectWise was our ITSM platform of choice. Regardless of your preferred software platform,

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CrushBank Debuts Insight Just in Time for IT Nation Connect; Exclusive Artificial Intelligence Delivers Support Metrics by Actual Root Cause

At the event, CrushBank experts will be available to discuss Insight, which ingests entire support data sets, classifies them precisely and generates objective metrics for meaningful classification     Syosset, NY – November 05, 2020 – The creators of CrushBank, an artificial intelligence (AI) solution that leverages the power of

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CrushBank Participates in The 20 VISION 2020 Virtual Conference

Who knew that a fully virtual event could be so interactive and informative? In addition to the honor of having CrushBank CTO David Tan present “Machine Learning and Artificial Intelligence: Pathways for Growing Your Business Without Growing Your Staff,” at The 20 VISION 2020 Conference, CrushBank hosted a virtual booth

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