CrushBank News

From CRN To CrushBank

After 20 years, thousands of news stories, and more nights spent shivering at house fires and police tape than I’d like to recall, I decided that people have probably heard enough from me, so I am hanging up my notebook.

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Mining the Value in Notes and Time Entries

For many years while I was actively involved in managing the daily activities of a large group of support engineers at a MSP help desk, we had a saying, “If it’s not in ConnectWise, it doesn’t exist.” ConnectWise was our ITSM platform of choice. Regardless of your preferred software platform,

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CrushBank Debuts Insight Just in Time for IT Nation Connect; Exclusive Artificial Intelligence Delivers Support Metrics by Actual Root Cause

At the event, CrushBank experts will be available to discuss Insight, which ingests entire support data sets, classifies them precisely and generates objective metrics for meaningful classification     Syosset, NY – November 05, 2020 – The creators of CrushBank, an artificial intelligence (AI) solution that leverages the power of

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