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September 13, 2024

Refining CrushBank’s SmartClassifier: A Continuous Process for Optimized Ticket Classification

CrushBank’s SmartClassifier enhances IT support by automating ticket classification to improve accuracy and response times, while its ongoing refinement process ensures optimal performance for Managed Service Providers (MSPs).
September 10, 2024

Why CrushBank Chose IBM watsonx and How It Benefits Our Clients

CrushBank's commitment to IBM watsonx stems from its robust governance, cost efficiency, and adaptability, ensuring that MSPs receive tailored AI solutions that enhance performance while mitigating legal risks in a complex landscape of AI technologies.
September 9, 2024

Preserve and Access Critical IT Support Information with CrushBank’s SmartArchive

CrushBank's SmartArchive enables businesses to efficiently preserve and access critical IT support data from legacy systems, offering a cost-effective, scalable solution that eliminates expensive licensing fees while ensuring unlimited user access to searchable historical information.
September 9, 2024

Unlocking the Power of Your Data with the CrushBank Universal Ingestion API

CrushBank's SmartArchive enables businesses to efficiently preserve and access critical IT support data from legacy systems, offering a cost-effective, scalable solution that eliminates expensive licensing fees while ensuring unlimited user access to searchable historical information.
September 9, 2024

Transform Your IT Support with CrushBank SmartClassifier

CrushBank's SmartClassifier automates the classification of service tickets, optimizing data management, and offering customizable models to enhance efficiency and insights while turning chaotic ticketing processes into structured, actionable workflows.
September 9, 2024

Streamline IT Services with CrushBank Neuro

Utilizing AI-driven search capabilities, automation, and integration, CrushBank Neuro enhances efficiency, reduces onboarding time, and empowers teams to manage information more effectively—ultimately transforming how IT services operate in a cost-effective manner.
September 9, 2024

AI Governance: Why It Matters

As Managed Services Providers (MSPs) increasingly adopt generative AI technologies like Large Language Models (LLMs), establishing robust AI governance becomes essential to mitigate risks and ensure responsible, ethical usage across their operations.
September 9, 2024

50 AI Terms You Need to Know

As Artificial Intelligence (AI) evolves at a rapid pace, grasping the core concepts that underpin this dynamic field is essential. This guide explores 50 key AI terms, designed to enhance your understanding and bridge any gaps in your knowledge.