In the world of IT support, precision and efficiency are paramount. Managed Service Providers (MSPs) and IT departments handle countless tickets daily.
The local artificial intelligence community in Raleigh-Durham, NC celebrated a significant milestone on January 8th as Dave Poole, of CrushBank, stepped into his new role as leader of the RTP AI group.
Dataprise, a leader in managed IT services, has embraced cutting-edge AI technology to enhance its service desk operations. Dataprise has integrated CrushBank’s AI-powered platform into its support workflows, yielding significant operational benefits and client satisfaction.