Blog

July 30, 2024

Overcoming Generative AI Challenges for Managed Service Providers

While generative AI has the potential to revolutionize operations for Managed Service Providers, many projects face significant challenges; CrushBank offers a solution by leveraging a private data lake and IBM watsonx to enhance service delivery and improve response accuracy.
June 21, 2024

IT Weapons’ Transformation: Gary Benezra on CrushBank’s Impact

IT Weapons, a leading Canadian Managed Services Provider, transformed their operations by implementing CrushBank, an advanced AI system that reduced their average ticket resolution time by 20% and improved efficiency, highlighting the platform's value for MSPs looking to enhance service delivery
June 11, 2024

CrushBank AI Webinar: Key Takeaways from “What You Need to Know Now About AI”

David Tan, CTO of CrushBank, hosted the highly anticipated webinar "What You Need to Know Now About AI," providing attendees with insights into the latest advancements and trends in artificial intelligence from major events like IBM Think and Google I/O.
May 28, 2024

Revolutionizing IT Services with CrushBank Neuro

CrushBank Neuro addresses the challenges in the evolving IT service landscape by leveraging conversational search technology to enhance data management and streamline support operations amid rising turnover and unsearchable data.