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A.I. is Dead. Long Live A.I.

A.I. is Dead. Long Live A.I.

A.I., as journalists understand it, is dead. And I could not be happier. The New York Times, the Wall Street ...
CrushBank Resolve Named One Of The Hottest IT Products For MSPs

CrushBank Resolve Named One Of The Hottest IT Products For MSPs

Syosset, NY – August 27, 2021 — CrushBank, developers of an artificial intelligence (AI) solution purpose-built for the IT help ...
CrushBank Builds Automation Into ConnectWise Manage To Deliver Instant, Curated Answers To Tickets

CrushBank Builds Automation Into ConnectWise Manage To Deliver Instant, Curated Answers To Tickets

Resolve, powered by IBM Watson, works inside ConnectWise Manage to Automate the support experience Syosset, NY – June 24, 2021— ...
Use AI to Resolve Questions Inside ConnectWise Before You Ask Them

Use AI to Resolve Questions Inside ConnectWise Before You Ask Them

CTO David Tan demonstrates the power of operating our fully integrated CrushBank solution inside ConnectWise. The link to the recording ...
CrushBank, the Natural-Language AI Solution, Announces Strategic Development with CompTIA on Innovative IT Assessments and Training

CrushBank, the Natural-Language AI Solution, Announces Strategic Development with CompTIA on Innovative IT Assessments and Training

Will use real-world scenarios to gauge problem-solving skills. Syosset, NY – April 29, 2021— CrushBank, developers of an artificial intelligence ...
See How AI Accelerates ConnectWise Outcomes

See How AI Accelerates ConnectWise Outcomes

Artificial intelligence (AI) is proven to transform business futures. Put it to work inside ConnectWise Manage. ConnectWise, integrated with AI, ...
CrushBank Announces Strategic Alliance with ECI Software Solutions

CrushBank Announces Strategic Alliance with ECI Software Solutions

Initiates Integration Between Flagship Solution and ECI’s e-automate® Syosset, NY – April 8, 2021— CrushBank, developers of an artificial intelligence ...
The Applications for AI and ML are Far, Once We Learn to Trust the Technology

The Applications for AI and ML are Far, Once We Learn to Trust the Technology

As someone who has spent his whole career involved in tech companies, I’ve definitely developed a natural curiosity. I love ...
From CRN To CrushBank

From CRN To CrushBank

After 20 years, thousands of news stories, and more nights spent shivering at house fires and police tape than I'd ...
Mining the Value in Notes and Time Entries

Mining the Value in Notes and Time Entries

For many years while I was actively involved in managing the daily activities of a large group of support engineers ...
Gain Insight from 10 million IT Support Tickets – Insight Webinar, January 20 at 1:00 pm EST

Gain Insight from 10 million IT Support Tickets – Insight Webinar, January 20 at 1:00 pm EST

Join us to discuss the value of CrushBank Insight and help your MSP gain meaningful historical insights backed by actual ...
Utilization of AI and Machine Learning in Biology and the Fight Against COVID-19

Utilization of AI and Machine Learning in Biology and the Fight Against COVID-19

We are currently in the middle of some of the most impressive healthcare accomplishments in the history of mankind. By ...