News

See How AI Accelerates ConnectWise Outcomes
Artificial intelligence (AI) is proven to transform business futures. Put it to work inside ConnectWise Manage. ConnectWise, integrated with AI, ...

CrushBank Announces Strategic Alliance with ECI Software Solutions
Initiates Integration Between Flagship Solution and ECI’s e-automate® Syosset, NY – April 8, 2021— CrushBank, developers of an artificial intelligence ...

The Applications for AI and ML are Far, Once We Learn to Trust the Technology
As someone who has spent his whole career involved in tech companies, I’ve definitely developed a natural curiosity. I love ...

From CRN To CrushBank
After 20 years, thousands of news stories, and more nights spent shivering at house fires and police tape than I'd ...

Mining the Value in Notes and Time Entries
For many years while I was actively involved in managing the daily activities of a large group of support engineers ...

Gain Insight from 10 million IT Support Tickets – Insight Webinar, January 20 at 1:00 pm EST
Discover valuable insights from over 10 million IT support tickets in CrushBank's webinar. Learn how to optimize IT operations and ...

Utilization of AI and Machine Learning in Biology and the Fight Against COVID-19
We are currently in the middle of some of the most impressive healthcare accomplishments in the history of mankind. By ...

CrushBank Technology LLC – Using AI to transform IT help desk support
IBM Case Study as appeared on IBM.com Founded to tackle the growing problem of help desk staff inefficiency and overwork, ...

CrushBank Helps IT Consortium The 20 Dramatically Accelerate Support Ticket Resolution With Its AI-Powered IT Help Desk Solution
At an upcoming webinar, one of The 20’s principals will detail how CrushBank has helped The 20 accelerate support ticket ...

See CrushBank in Action – December 16 at 1:00 pm – Join Our Webinar with The 20
When we launched CrushBank, an artificial intelligence (AI) solution purpose-designed to provide answers used in IT support, we were certain ...

CrushBank Debuts Insight Just in Time for IT Nation Connect; Exclusive Artificial Intelligence Delivers Support Metrics by Actual Root Cause
At the event, CrushBank experts will be available to discuss Insight, which ingests entire support data sets, classifies them precisely ...