News

Gain Insight from 10 million IT Support Tickets – Insight Webinar, January 20 at 1:00 pm EST

Gain Insight from 10 million IT Support Tickets – Insight Webinar, January 20 at 1:00 pm EST

Join us to discuss the value of CrushBank Insight and help your MSP gain meaningful historical insights backed by actual ...
Utilization of AI and Machine Learning in Biology and the Fight Against COVID-19

Utilization of AI and Machine Learning in Biology and the Fight Against COVID-19

We are currently in the middle of some of the most impressive healthcare accomplishments in the history of mankind. By ...
CrushBank Technology LLC - Using AI to transform IT help desk support

CrushBank Technology LLC – Using AI to transform IT help desk support

IBM Case Study as appeared on IBM.com Founded to tackle the growing problem of help desk staff inefficiency and overwork, ...
CrushBank Helps IT Consortium The 20 Dramatically Accelerate Support Ticket Resolution With Its AI-Powered IT Help Desk Solution

CrushBank Helps IT Consortium The 20 Dramatically Accelerate Support Ticket Resolution With Its AI-Powered IT Help Desk Solution

At an upcoming webinar, one of The 20’s principals will detail how CrushBank has helped The 20 accelerate support ticket ...
See CrushBank in Action – December 16 at 1:00 pm - Join Our Webinar with The 20

See CrushBank in Action – December 16 at 1:00 pm – Join Our Webinar with The 20

When we launched CrushBank, an artificial intelligence (AI) solution purpose-designed to provide answers used in IT support, we were certain ...
CrushBank Debuts Insight Just in Time for IT Nation Connect; Exclusive Artificial Intelligence Delivers Support Metrics by Actual Root Cause

CrushBank Debuts Insight Just in Time for IT Nation Connect; Exclusive Artificial Intelligence Delivers Support Metrics by Actual Root Cause

At the event, CrushBank experts will be available to discuss Insight, which ingests entire support data sets, classifies them precisely ...
CrushBank, the Natural-Language AI Solution for IT Help Desks, Reaches 500,000 Query Milestone

CrushBank, the Natural-Language AI Solution for IT Help Desks, Reaches 500,000 Query Milestone

Processing half a million queries since general availability underscores the performance built into this IBM Watson-powered, problem-solving solution.     ...
CrushBank Participates in The 20 VISION 2020 Virtual Conference

CrushBank Participates in The 20 VISION 2020 Virtual Conference

Who knew that a fully virtual event could be so interactive and informative? In addition to the honor of having ...
CrushBank CTO David Tan to Present at VISION 2020 Conference

CrushBank CTO David Tan to Present at VISION 2020 Conference

At the event, Tan will present “Machine Learning and Artificial Intelligence: Pathways for Growing Your Business Without Growing Your Staff” ...
ConnectWise Co-founder Invests in AI Help Desk Startup CrushBank

ConnectWise Co-founder Invests in AI Help Desk Startup CrushBank

David Bellini invests in CrushBank, an IBM Watson partner & artificial intelligence (AI) software platform for MSP & corporate IT ...
CrushBank Announces Round One of Investor Funding, Signaling Market Enthusiasm for Its Disruptive Technology

CrushBank Announces Round One of Investor Funding, Signaling Market Enthusiasm for Its Disruptive Technology

ConnectWise Cofounder David Bellini has become the first IT industry leader to invest in CrushBank, reinforcing the solution’s market value ...