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Explore how MSPs can transform their entire ticket history into a powerful AI model that accurately classifies incoming tickets, identifies necessary information for resolution, and provides reliable documentation references, all in real time.

Discover how CrushBank's AI-powered solutions enhance ConnectWise for Managed Services Providers, offering seamless integration to improve workflows, ticket management, and service delivery, while also supporting those using other platforms like Autotask, Halo, and ServiceNow.

CrushBank is excited to introduce a new ticket search capability in CrushBank Neuro that streamlines IT support by allowing teams to quickly access past solutions directly within Microsoft Teams Chat, transforming the way they resolve recurring issues.

CrushBank’s advanced solutions can streamline integration, maintain operational continuity, and maximize the value of newly acquired assets. Here are some of the challenges MSPs encounter during mergers and how CrushBank effectively addresses them.

The growing debate around ethical AI regulation highlights the need for MSPs to implement responsible AI practices, particularly as tools like Microsoft CoPilot and OpenAI's GPT models gain traction, emphasizing the importance of specialized AI solutions tailored for IT environments to ensure accuracy and security.

CrushBank’s SmartClassifier enhances IT support by automating ticket classification to improve accuracy and response times, while its ongoing refinement process ensures optimal performance for Managed Service Providers (MSPs).

CrushBank's commitment to IBM watsonx stems from its robust governance, cost efficiency, and adaptability, ensuring that MSPs receive tailored AI solutions that enhance performance while mitigating legal risks in a complex landscape of AI technologies.

CrushBank's SmartArchive enables businesses to efficiently preserve and access critical IT support data from legacy systems, offering a cost-effective, scalable solution that eliminates expensive licensing fees while ensuring unlimited user access to searchable historical information.